In 2012, Zapier's ranks totaled three. Three co-founders who found success working nights and weekends on an idea to help people automate the boring and tedious parts of their jobs. Today, Zapier is 170+ strong, with a workforce that spans 15+ countries and 13 different timezones. After hiring their first remote worker years ago, they haven't looked back.
So how do you foster culture, communication and collaboration when there are no set core hours, no daily in-person cues, no physical compound? Mike Knoop, Co-founder and CPO at Zapier, joins us to talk about the top two remote challenges, four pillars of communication and how everything at Zapier—from hiring to onboarding, communication channels, retreats and more—is intentional by design.